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San Antonio Community Hospital's Emergency Department (ED) serves the community 24 hours a day, providing basic emergency services including advanced monitoring capabilities. Our staff is certified in advanced adult and pediatric life support.
Medical direction for the ED is provided by Mountain View Emergency Physicians Medical Group, Inc. A panel of on-call physician specialists, who are members of the hospital's medical staff, are available when needed.
The ED also serves as a paramedic base station, able to direct pre-hospital care via certified nurses.
Patients arriving at the ED, other than by ambulance, are seen by a triage nurse first. The goal of triage is to determine the severity of the condition. To do this, the triage nurse will ask the reason for your visit, take a brief history, and perform a physical examination. Those patients who may be unstable and whose condition could deteriorate without immediate attention will be treated first. This is why some patients receive priority treatment.
In an attempt to decrease your wait time and increase comfort, the triage nurse may begin diagnostic testing or treatment according to well-tested protocols. For example, medications may be given or an x-ray may be ordered.
Based on the severity of your condition, the triage nurse will assign you to one of three treatment areas: the main ED, ED South, or ED North. The most severely ill or injured patients will be seen in the main ED. If your condition is stable, you will be seen in either ED South or ED North, when these treatment areas are open.
You will have a nurse assigned to you in the treatment area. A physician or nurse practitioner will be in charge of your care. After a history and physical exam are performed, you may require some diagnostic studies, such as blood tests or X-rays. The nurse may start intravenous (IV) therapy or place you on special monitors. Based upon your condition and the results of your tests, you will either be discharged or admitted to the hospital. Under certain circumstances, you may need to be transferred to another hospital.
If you are discharged from the ED, you will be given after-care instructions to follow at home. In order to get well, it is important that you understand and follow these instructions.
Before you leave the hospital, please do not hesitate to ask questions about your diagnosis and treatment. We want you to understand your condition and what it will take for you to recover. It is essential that you follow-up with your personal physician or the physician you are referred to by the ED.
If you have any questions after discharge, please call the ED at 909.920.4747. You may receive an invoice for the hospital's charges for your emergency visit, as well as separate statements for all physician services. As a courtesy, the hospital's Business Services Department will bill your insurance for hospital charges.